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Office 365 Journal Rule (No MPmail Inbound)

Last Updated: Dec 19, 2016 03:39PM AEDT
Note - Your unique journal address will be

Once this is complete you will need to do the following.

Step 1 - Outbound Connector

IMPORTANT - You will need to set all your Outbound traffic to go through our smart host, please see this article.


Step 2 - Create an External Contact

  • Open the EAC (Exchange Admin Centre)
  • Go to Recipients then Contacts
  • Click the + to create a new mail contact
  • Name it MPArchive Journal
  • The External Email Address will be your unique journaling address

Step 3 - Create a Recipient Group
  • In Recipients go to Groups
  • Click the + to create a new Distribution Group
  • Name it MPArchive Journal Rejections and fill out the other details that make sense to you
  • Add the people in your company who would need to know if messages are not journaled

​Step 4 - Add the Distribution Group to the Undeliverable Journal Reports
  • Go to Compliance Management
  • Click on Journal Rules
  • Just above the + icon will be a line that says "Send undeliverable journal reports to"
  • Click the Select Address
  • Add the Distribution Group you created
  • Click Ok
  • Click Save

Step 5 - Create the Journal Rule
  • Click the + button to create a new journal rule
  • In the Send Journal Reports to, enter the Contact Display Name that you created in Step 1
  • Give it a name that makes sense to you
  • Set both drop downs to Apply to all messages
  • Click Save
  • Verfiy that the full address appears under Send Journal Reports to
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